RockAuto
Reviews and Complaints
Rock Auto Don’t Seem to Cars About The Customer and Bad information on Delivery !
Preferred solution: Deliver product or service ordered
User's recommendation: Not to buy from Rock Auto
Bad part
Preferred solution: Deliver product or service ordered
User's recommendation: call and ask questions first.
Confirm tax and availability
- Quick cheaper parts
- Great prices
- Getting too complicated to reach a person
- Local body shop
Preferred solution: Tax rate and part availability gm1102557
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milton, DelawareReturns and refund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSwitched out brake pads. Remove pwhat was purchased and cheap *** sent
- Rip off
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy anything from these dirt bags
POOR CUSTOMER CONTACT
User's recommendation: Check Shipping!
Delivery status.
Will not let me order
Missing parts
User's recommendation: Buy clips
Was asked to fill a review by this non-existing human customer service
- Cant talk to a live person to help solve your problem
- No one to talk to for help
Preferred solution: Human interaction
User's recommendation: Stay as far away from this website as possible
Wrong part
I would like to talk to someone when placing an order
User's recommendation: Everyone is not computer savvy
I think I was sent the wrong part and it was also broke so I ain't sure if it is proper part
User's recommendation: Don't buy if. They don't get a phone number to call with a human
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Livingston, TexasFedEx has not delivered package because the contents are missing
Preferred solution: Deliver product or service ordered
User's recommendation: Would like a customer service contact phone number.
Refund
Preferred solution: Full refund
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