RockAuto
Reviews and Complaints
Wrong parts
User's recommendation: send correct parts and have a human to speak with
Née to speak to a real human
User's recommendation: Don’t bother calling there isn’t any way to get questions answered
Have not received package
- Past purchases were positive
Preferred solution: Deliver product or service ordered
To ask where's my refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
Preferred solution: Price reduction
User's recommendation: Find another company to buy from
No packing slip and my magnetdecale
- Ease of ordering and wide range of parts
- There on line catalog is easy to navigate
User's recommendation: No recommendation
Wristband sponsor for our race track
I didn't get my order
Preferred solution: Full refund
User's recommendation: Don't buy from RockAuto you will be sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a part they marked it shipped and it still hasn't entered the system
- Can still screw other people
Preferred solution: Deliver product or service ordered
User's recommendation: Run as fast as you can from this band of thieves. After they take your money and hide behind the internet with no real person to deal with
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThe rack and penion i bout is busted not working
Preferred solution: Exchange
Product not received
User's recommendation: Rickauto yes, DHL no
Getting VERY VERY BAD service
Preferred solution: Let the company propose a solution
User's recommendation: go to parts house
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCounterfeit parts
- Cheap
- Counterfeit
Preferred solution: Review posted online to warned other shoppers.
User's recommendation: Shop somewhere else please!
Trying to order
Warranty
Preferred solution: Deliver product or service ordered
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