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Rockauto in Lake Saint Louis, Missouri - Check on order

I wanted to know why I wasn't allowed to get next day shipping but recording said they can't or won't answer phone calls.
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Review
#1414123 Review #1414123 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in New Brunswick, New Jersey - Information on rack & pinion

No one answered during working hours.
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Review
#1414037 Review #1414037 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service

Rockauto in Mesa, Arizona - Parts order have not arrived

I paid extra to have my parts arrive in 1-3 business days. Only 1 pkg has arrived and i have no clue where the other one is. Im not happy. I paid extra because i need my van fixed right away. I ordered the parts on Tuesday November 27th. My order number is 98458918
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Review
#1414009 Review #1414009 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Winston Salem, North Carolina - To make sure my order is rignt

No One answered the phone
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Review
#1413942 Review #1413942 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Order processing issue

Rockauto in Pahrump, Nevada - Need to speak with agent

5.0
Details
I need to speak to a agent.
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Review
#1413896 Review #1413896 is a subjective opinion of poster.

Rockauto in Springdale, Arkansas - COUPON CODE

5.0
Details
I need you guys to send me a imail one more time becuse dosent show the coupon code number my imail is henriquezsantos9@gmail com cell pho 214 326 6351
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Review
#1413886 Review #1413886 is a subjective opinion of poster.
Product
Rockauto Coupon

Rockauto in Baton Rouge, Louisiana - Return of defective parts.

1.0
Details
On or about May 5, 2018 I ordered part no. DY1141 Motorcraft O2 sensor. After several weeks of driving my check engine light returned. The code said that the O2 sensor was stuck in lean. I cleared the code but it continued to come back. I tried to get a replacement but could not understand your procedure. I kept driving until it got to bad and just received a new one ai ordered from you. My old order number is 84064191 and my new order number is 98573539. I would request a refund for the old part and instructions on how to return the defective part.
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Review
#1413801 Review #1413801 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
Tags
  • Bad Customer Service

Rockauto in Madison, Wisconsin - 2 Right Calipers

2.3
Details
Rockauto - 2 Right Calipers
Rockauto - 2 Right Calipers
Placed a order for 1 L Caliper # 18FR584, and 1 R Caliper # 18FR583. I received the the calipers, the part number on the box was correct. My brother was kind enough to let me use his garage to change the rotors and calipers on my 1971 Chevy K20 Pickup. Dismantaled the L front end. Opened the L caliper box #18FR584 and found a R caliper, opened up the other box 18FR583 found a R caliper. Hey 2 right calipers, now I have 2 right calipers both from a AC Delco box, but each caliper has a different finish and fittings. Now I am going thru the automated process of returning the part and RA wants me to pay the freight to return and pay the freight to get the correct product shipped. RA should next day freight the part at their expense. But I cant talk to anyone to resolve the inaccurate handling of parts. Cant even email. Need less to say I am going to return the part, and go to another source.
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Review
#1413715 Review #1413715 is a subjective opinion of poster.
Reason of review
Return Freight Charge, Replacement freight charge. No possible way to communicate other than the RA process.e
Loss
$100
Preferred solution
Deliver product or service ordered
Tags
  • Wrong Parts

Rockauto in Joliet, Montana - Rear view extetior mirrors

Mercedes 2002 ml 320 exterior rear view mirrors with signal indicators.please contact me.
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Review
#1413153 Review #1413153 is a subjective opinion of poster.

Rockauto in Winchester, Ohio - Great besides one thing

I order one day shipping and it’s been 2 going on 3 days now and I still haven’t received my part and I would like to have a refund on the one day shipping since it’s going to be a regular shipping fee
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Review
#1412723 Review #1412723 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue