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Rockauto in Lawrence, Kansas - No awnser

Every time i try to call no awnser
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Review
#1404485 Review #1404485 is a subjective opinion of poster.

Rockauto in Bellevue, Washington - I didnt get all my parts that i order

Hi i order parts from you this is the second time that i didnt get all my parts this time i didnt get my ngk spark plug or my valve cover gaskets
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Review
#1404376 Review #1404376 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Goshen, Indiana - I am canceling my orders

3.5
Details
I did not get conformation of my parts, i ordered. Only 3 parts was confirmed, i have canceled order and will cancel any order that was not confirmed at the time i was paying for all the parts. Sometimes it is good to ask questions. I was left unable to get any help.
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Review
#1404290 Review #1404290 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Round Rock, Texas - Information about parts for my car

4.8
Details
I wanted to see if The part number 15044516 comes with the brake light and the glass there is not a picture to show my email is joshdez530@yahoo.com thank u guys
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Review
#1403881 Review #1403881 is a subjective opinion of poster.

Rockauto in Minneapolis, Minnesota - I received used part instead of rebuilt

Ordered a remanufactured ecm for a 95 jeep grand cherokee the part that arrived is a used part in worse condition than the one removed from the vehicle. Unacceptable. And apparently I can not talk to anyone as they have no live customer service.
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Review
#1403751 Review #1403751 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rockauto in Kansas City, Missouri - Order messed up

I need you to call me 9132914961
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Review
#1403705 Review #1403705 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Lakeland, Florida - Not good wanna talk to someone

My package was delivered to a different address and the shipping company cant tell me where they dilvered it to cause its classified so here i am outta money for car parts that i ordered tuesday 13th and paid for next day shipping for the 14th and here it id the 19th and still no info on where my package is so i had to go to orileys to buy the parts that i ordered not a happy customer at all right now
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1 comment
Anonymous
#1600237

Have you tried contacting Rockauto rather than just posting here?

Review
#1403697 Review #1403697 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

RockAuto

5.0
Details
I have ordered parts over a dozen times in the past 6 months. All my purchases arrived on time, without issues. Parts were always the right manufacture and always fit as the OEM part, sometimes better. Pricing was always the lowest. Shipping heavy parts with UPS and Fedex is expensive, but Rock auto always gives a fair shipping price. I have ordered parts over a dozen times in the past 6 months. All my purchases arrived on time, without issues. Parts were always the right manufacture and always fit as the OEM part, sometimes better. Pricing was always the lowest. Shipping heavy parts with UPS and Fedex is expensive, but Rock auto always gives a fair shipping price. I have ordered parts over a dozen times in the past 6 months. All my purchases arrived on time, without issues. Parts were always the right manufacture and always fit as the OEM part, sometimes better. Pricing was always the lowest. Shipping heavy parts with UPS and Fedex is expensive, but Rock auto always gives a fair shipping price.
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Review
#1403674 Review #1403674 is a subjective opinion of poster.
Reason of review
On time delivery

Rockauto in Akron, Ohio - Cancel an order

Need to cancel the order for the fuel pump it isnt what i need thank you
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Review
#1403629 Review #1403629 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rockauto in Alden, New York - Rock auto you should change your policy

Shame on you rock auto someone used my credit card to fraudently purchase from your site today using my credit card when I was notified by my bank I tried to contact your company to stop the transaction but you have no customer service or support so thieves no get away nice company never will I Do business with you
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Review
#1403061 Review #1403061 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Problems with payment