RockAuto
Reviews and Complaints
Order information
- Prices and you have a lot of parts available
- No one to answer questions on phone
- No one to talk too
Preferred solution: Deliver product or service ordered
User's recommendation: Have someone available to call!
Jaytully100@***.com
Struts are not OEM bearing plates are cheap and coil not the same
User's recommendation: Make sure it really is OEM not a substitute
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe battery that I just received is leaking
Preferred solution: Full refund
Never received my order
User's recommendation: Do not buy its a scam
Resolved: Problems placing an order
Company fixed the issue and I have been provided with discount on future orders.
Preferred solution: Fix the problem so I can pay right amount!
To get a price
Customer service is horrible....online only.....
- Good with delivery
Preferred solution: Customer service that works....automated system sucks
User's recommendation: If you need customer service..... deal with someone else....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cypress, TexasWrong auto part replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered a part and it’s not the right one
Preferred solution: The right part
Missing item on previous order
Part they sold me doesn't fit
- Cheap
- Wrong parts
Preferred solution: Full refund
User's recommendation: Don't shop at Rock Auto. Go to your local store and actually talk to someone. Don't waste your time and money with Rock Auto
Questions about sensor
Preferred solution: Help
*** service
Preferred solution: Deliver product or service ordered
User's recommendation: Be more efficient
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Moundridge, KansasRockAuto
User's recommendation: Check to make sure the orientation of the pipe is right before you send out the product!
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