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Rockauto in Chicago, Illinois - Paid for guarentee 2day and being told it will be 5 day

1.8
Details
Paid for guar92 day shipping and now being told it wont arrive for 5 days i want a refund on my shipping cost if i knew i was going to be screwed i would have just paid the etra at the local parts store
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Review
#1385494 Review #1385494 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Wilmington, North Carolina - I ordered some stuff from y'all and the thing says going to

I ordered two sets of tie rods to order intersex and outer set it to I would have to innocence tie rods I order 2 out of sets of tie rod and I see my track of thing it says one piece of each and it should be two pieces in that box not one piece and I wonder where the other two pieces at the portal be in the boxes
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Review
#1385469 Review #1385469 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto - Part Received was Defective

1.8
Details
I purchased and assembly part for my car. Installed the new part and it is defective. I went online to the site that was provided to get a new one sent in exchange for the defective part. And when clicking submit, I got a message saying the part cannot be returned. Are you kidding, two days after I put the part in, it revved like a mack truck. and it's been only a week since I got it. If they don't rectify the problem and send me a new one to replace the defective one, I will never do business with them again. Be weary if you purchase. Evidently they don't honor warranty or their products.
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Review
#1385370 Review #1385370 is a subjective opinion of poster.
Product
Radiator Fan Assembly
Reason of review
Damaged or defective
Loss
$171
Preferred solution
Send a replacement for the defective part so I can return the bad one.

Rockauto in Madison, Wisconsin - Ordered wrong item

1.0
Details
The part number I ordered it's damaged I need a replacement right away I have ordered another one but I need some information how to send the damaged one back please call me 70298 3 6281 or email me at Bob Muniz 0 at gmail.com.
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Review
#1385361 Review #1385361 is a subjective opinion of poster.
Product
Auto Part
Reason of review
Damaged or defective

Rockauto in Elkridge, Maryland - I'm trying to place an order and I can't login

Today I try to log in to make a purchase but I can
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Review
#1385348 Review #1385348 is a subjective opinion of poster.
Product
Rockauto Account
Reason of review
Damaged or defective

Rockauto in Toledo, Ohio - Rerun and Defective parts

Received a fuel pump that was Dead on Arrival. Order number 95405584 Need a replacement as soon as possible!
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Review
#1385333 Review #1385333 is a subjective opinion of poster.
Product
Fuel Pump
Reason of review
Damaged or defective

Rockauto in Akron, Ohio - My card information so I could do a return

My card got compromised so have new card that the return money has go to
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Review
#1385273 Review #1385273 is a subjective opinion of poster.
Reason of review
Order processing issue

Rockauto in De Kalb, Texas - Missing parts

I did receive two struts.but i did not recieve the two control arm bushings
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Review
#1384996 Review #1384996 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Independence, Missouri - Did get order

1.0
Details
Tracking info said they delivered on tuesday but i have not maybe somone took it please help.
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Review
#1384971 Review #1384971 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto in Cedar City, Utah - Checking on the status of a return

I need to see if 93489778 order was received as I mailed it last week. Another return I made to rock auto has been received and refunded that I shipped the same day. Can you update me if this has been received
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Review
#1384913 Review #1384913 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue