RockAuto
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncomplete order
- Reasonable prices
- No customer service & charge you for a return
Preferred solution: Deliver product or service ordered
User's recommendation: Find an online parts distributor that has a working customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturning an item
I never received my refund for my part
Preferred solution: Full refund
Charges on credit card
User's recommendation: Don't join the company just ask me.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received the wrong part
- Can not talk to a human
Preferred solution: Full refund
Checking on a orde
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing part
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey sent me a defective part
- Dont have any yet
- I did not the the right part for my truck
Preferred solution: The right compressor and some money back for me having to be with out a compressor in one of the hottest week of the summer
I'm still waiting on my package that I paid for.
Mail delivery beat up the boxes and nothing says fragile on the boxes they should say fragile
Looking for my credit amount to be returned to my credit card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- Have quality parts
- Slow shipping
Preferred solution: Deliver product or service ordered
User's recommendation: Check your order twice
Give me my money back
Preferred solution: Full refund
I give the wrong year not 1991 its for a 1995 frod f150
User's recommendation: I have nothing bad to say about rockauto they came true on every order I had
My order was delayed
Preferred solution: Deliver product or service ordered
User's recommendation: Dont want to happen again in the next items.
Mis boxed part
User's recommendation: Order from someplace with real customers service
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