RockAuto
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my Core Return refund
- No costumer service
Preferred solution: Core return refund
User's recommendation: Don’t do it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMessed up order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received orders
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Huntingtown, MarylandMy payment went through my baby account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chase City, VirginiaNever got my parts
User's recommendation: All ways bot parts on time
Rockauto is becoming ridiculous in the amount they rip you off when returning a part. They regualarly charge you as much or more to send it back, then what you paid for the part.
User's recommendation: Don't but unless you're 100% it is what you need and don't intend on returning.
Returns on my parts. Never got a response back.
3 months and never received my $500 refund from the wrong part they sent and I sent back per there instructions .
User's recommendation: Find another parts store
I need a return label
- Prices are great
- Need a customer service
Preferred solution: Full refund
Can not place my order
Preferred solution: My dam order placed
User's recommendation: Get ready to find a different part source
Never can get a hold of anyone and I need to return parts did not fit on Cadillac just want refund
User's recommendation: Not good
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tupelo, MississippiDamage to a vehicle from faulty part
User's recommendation: STAY AWAY FROM THIS PLACE!! ITS A RIP OFF
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about returning product
Preferred solution: Full refund
Return parts
User's recommendation: Do not buy parts from this company
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