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Rockauto - Return question

I ordered a bunch of parts that I never got to install because my transmission went on my van. The parts are still in the box...NEVER OPENED. I realized I'm 13 days past the 30 return policy however this is a HUGE loss for me as I now have to buy another van. Would Rock Auto be willing to make an exception for a loyal customer and give me merchandise credit for these parts. My order number is 80341199
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Review
#1240717 Review #1240717 is a subjective opinion of poster.
Product
Auto Part
Reason of review
Return, Exchange or Cancellation Policy

Rockauto - The card I purchased the item with I don’t longer have

The card I purchased the item with I don’t longer have
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Review
#1240507 Review #1240507 is a subjective opinion of poster.

Rockauto - Checking my order, if it was recieve

I sent back some schocks and i was wondering if they were received an when can i expect my credit to show an how do i check to see if the credit is there
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Review
#1240484 Review #1240484 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Return, Exchange or Cancellation Policy

Rockauto - Information

4.2
Details
Im looking for a wire harness, that goes to a 2004 honda civic hybrid, ac compressor
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Review
#1240435 Review #1240435 is a subjective opinion of poster.

Rockauto - Power window master switch

I have a 07 Mitsubishi Galant and I'm looking for the power window master switch
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Review
#1240260 Review #1240260 is a subjective opinion of poster.

Purchase a air shock from RockAuto

3.4
Details
I purchase a air shock for left passenger side for a 2006 XJ8 Jaguar and this is the second one that they have replaced and went bad I would like to request a refund because I converted my car over with the conversion kit I am requesting for a return label to be sent to winniedavis@att.net the order number is 51253 476 and if you have any questions you can reach me at 708 897 '7262
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Review
#1240245 Review #1240245 is a subjective opinion of poster.
Product
Auto Part
Reason of review
Bad quality

Rockauto - GREAT IF EVERYTHING GOES OK, WHEN IT DOESN'T YOU TAKE IT IN THE SHORTS

3.8
Details
I have ordered numerous brake and suspension components and misc. items such as oil filters and wiper blades mostly without issue from both inside and outside the USA. I ran into an issue where in the strut boots and bumpers did not fit the aftermarket ones that I ordered. Due to their strict adhering to time limits I was not allowed to return them. I also had to return defective front lower control arms due to bushing failure, it was a tedious, time consuming and costly exercise to send the arms back to the USA despite the company having a local office that I could have dropped them off. Even though they might have the lowest price the warehouse location and additional shipping costs for items that ship from different warehouses have put them out of contention several times. I also refrain from ordering anything large or costly due to the requirement to pay return shipping which is very expensive from outside the USA and what I have read numerous times is a claim denial even though their website clearly indicates that the item was not as described. They have their own customs which greatly reduces the cost and is much faster than the usual suspects. Selection is also very good in most categories and mostly in the ones that matter.
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Review
#1240016 Review #1240016 is a subjective opinion of poster.
Product
Control Arm
Pros
  • Price selection
Cons
  • Lack of product information in some cases such as a description
  • Return policy website perfromance issues
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50

Rockauto - Need to see if my order went through

I have tried but do not have a number to call back was put on hold did not talk to anyone in customer service.
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Review
#1239920 Review #1239920 is a subjective opinion of poster.
Reason of review
Poor customer service

Rockauto - Missing items

Never recieved item. Tracking says items shipped. Recieved some but one is missing. All were supposed to be together. As tracking says all were shipped and dropped off at o e location.
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Review
#1239493 Review #1239493 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto - Bad part

I bought an alternator that was new lasted less than a year and died what would you like to do about that?
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Review
#1239342 Review #1239342 is a subjective opinion of poster.
Product
Alternator
Reason of review
Bad quality