RockAuto
Reviews and Complaints
Send the wrong parts and charge me to ship back.
User's recommendation: Shop else where no customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder on hold waiting on release
- Never a problem
- Dispute for release letter
Preferred solution: Release letter to bank
No review was guven
To make sure oder is canceled
Preferred solution: Full refund
User's recommendation: I'll recommend to others
Cant find a part
Preferred solution: Can't find what I'm looking for
Need door handles for a 2005 Nissan ALTMA
Rockauto doesn't have a human you can talk to. Prepare to wait weeks for a response.
- Competitive pricing
- Custmet servive is not user friendly
- That you cannot speak to a human
- Never get a human
Preferred solution: Price reduction
User's recommendation: Don't spend extra on shipping FedEx can not be counted on.
Your website shows the part fits, How is this my problem in any way?
Preferred solution: Deliver product or service ordered
User's recommendation: I don't remember ever having an issue with a vendor. This is way out of line.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received order
- What good is a receptionist if they cant help you
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFirst time ever using you the last time I will ever use you I paid $30 worth of shipping I still don’t know where my radiator is it’s been two weeks I can’t get anybody on the phone you don’t have any
Preferred solution: Price reduction
User's recommendation: Go back to O’Reillys or AutoZone do not use rock auto there a joke in shipping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wichita, Kansas. Parts do not represent what they saying they are in quality
Preferred solution: Price reduction
Questions and concerns
Preferred solution: Paint matched mirror
User's recommendation: if the product says paint matched, ask for a paint code.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oranjestad, ArubaOrder information
Because I place an order today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery problems
- Past deliveries were prompt
- Have been great
- Have no service or complaint ph number
- Trying to get a problem resolved and nobody to help me
Preferred solution: Deliver product or service ordered
User's recommendation: Use a different shipping company other than Fed Ex
- Prev
- 1
- ...
- 324
- 325
- 326
- 327
- 328
- ...
- 606
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.