RockAuto
Reviews and Complaints
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Verified Reviewer | Los Angeles, CaliforniaReturning items is a nightmare!!!!
- I will never use them again
- Bad customer service
Preferred solution: Full refund
Resolved: Need an exchange
Refund was issued, but still had to pay for shipping fees.
- So far i have no complaints
- Can not talk to anyone
Preferred solution: Let the company propose a solution
Return
Preferred solution: Full refund
Complant
- Not being able to speak to someone
- Customer service does not exist
Preferred solution: Verify what you are sending in the box
You took money off my card
Preferred solution: Price reduction
Easy customer service imformation
- Quality
- Pour custumer services
Don't deal with you because too much red ink and no valid communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Freehold Township, New JerseyI would like to find out how much a set of struts cost for a 2019 Kia Forte
Have a second car
No return sticker to return core
Fedex lost package
Shipping not refunded when Rock Auto sends wrong part
Preferred solution: Full refund
DONE WITH ROCK AUTO
- No customer service
Preferred solution: Let the company propose a solution
They do not answer any question at all or help u I am trying to buy a part
Never got my package
- Low prices
- No customer service-nobody you can call
Preferred solution: Deliver product or service ordered
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They will never answer !!! Totally ridiculous !!