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Rockauto - 2014 bumper never arrived

3.4
Details
Rockauto - 2014 bumper never arrived
Order was placed on may 8th schedule to arrive wednesday may 24 it is now 620. Mothing has been recieved
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Review
#1051651 Review #1051651 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Problem with delivery

Rockauto - Exhaust System Review from Madison, Wisconsin

2.0
Details

Update by user May 25, 2017

STICK WITH YOU LOCAL PARTS STORE!! THEY WON'T *** LIKE ROCK AUTO !!

Original review posted by user May 24, 2017

Paid $400.00 for an exhaust system It look's like it was thrown out the back of a truck on the express way on way here now "CROCKauto" wants me to pay return shipping what a bunch of waste of flesh bottom feeders These *** bags do not sell new parts they are returned rejects from stores that could not sell them because of defect.BUYER BEWARE ONCE THEY GOT YOUR MONEY YOUR SCREWED.Big surprise if you use a credit card that has dispute resolution services they will do a charge back (take the money back) until there has been a resolution to the problem that how you get CROCK auto to jump through your hoop's as for the piece of *** I got I will take it to trade and car shows so people can see what to expect from this junk peddler CROCK auto
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Review
#1051630 Review #1051630 is a subjective opinion of poster.
Product
Exhaust System
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Price reduction

Rockauto - No answer on phone

4.3
Details
I keep calling over and over again over 20 times can never get my issue resolved I want to order parts but nobody answers I have questions about the parts before I order very bad customer service
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Review
#1050535 Review #1050535 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service

Rockauto - Pricing parts for my car

Car is siting low ,need shocks. It also need a major tune up.
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Review
#1050447 Review #1050447 is a subjective opinion of poster.
Reason of review
Pricing issue

Rockauto - Wrong part

5.0
Details
The guy that im putting these parts on for told me he had an extended cab gmc sierra and it is a fouble cab or quad cab most people call it actually has 4 doors that open normal.and i need the set of rain guards for a 2006 gmc quad cab how do i go about this email or call 217-304-6579
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Review
#1049350 Review #1049350 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rockauto - Which of my parts are not in stock due to an error on your end?

5.0
Details
I got an email stating that one or more of my parts I ordered for my Subaru are "not in stock and the inventory shown on the computer is incorrect". I need to know which parts we're not available ( i did not get an E-mail, Atown250@yahoo.com) and I need those parts ASAP. Am I able to get the next one available and prorate the price to match what I was going to pay?
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Review
#1049292 Review #1049292 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rockauto - Who authorized charge of $461.35 on my credit card. DONT KNOW YOU AND NEVER AUTHORIZED IT!!!

A charge for $461.35 appeared on my credit card. Have never heard of you nor have we requested anything from you guys. Going to dispute this charge with my Bank and let them handle it. I NEVER REQUESTED THIS SERVICE>>>>>please CREDIT MY ACCOUNT IMMEDIATELY. #[REDACTED] for $461.35. 720-256-7207 sheriward69@gmail.com
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Review
#1050795 Review #1050795 is a subjective opinion of poster.
Reason of review
Problems with payment

Rockauto - lousy product did not even work when installed I followed instructions

1.0
Details
brought new rotors and pads for my 2013 Durango RT slotted rotors broke them in according to their pamphlet 30 minutes later there pulsating so bad I can't even stop the car lousy product called customer service very very rude individual told him I will never buy anything from this place again and I will stop everyone I know that buys from rock auto from purchasing your product
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Review
#1048504 Review #1048504 is a subjective opinion of poster.
Product
Brake Rotors
Reason of review
Bad quality

Rockauto - Waste of time

Customer service is non-existent just try giving them a call
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Review
#1048284 Review #1048284 is a subjective opinion of poster.
Reason of review
Poor customer service

Rockauto - Parts ordered in my name

Rockauto - Parts ordered in my name
Rockauto - Parts ordered in my name
I received two packages from your company that I didn't order. I demand a refund because someone used my information without permission
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Review
#1047534 Review #1047534 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery