RockAuto
Reviews and Complaints
I need to order a part is no longer available at the dealer
- Big inventory
Preferred solution: Need live chat
Wrongparts
Preferred solution: Sent me right parts
Order issues
My order is open
No Customer Service response/Delayed or Non-existent Shipping
- No customer help
- No shipping information
- Delayed shipping
Preferred solution: Deliver product or service ordered
Wrong parts , looked it up right, rocks fault.
- Quick cheaper parts
- Always getting wrong parts
Billing matter
Preferred solution: Let the company propose a solution
I need a rear bumper for a 96 Chevrolet Silverado extended cab
Unacceptable problems
- Cheap prices
- Non-existent customer service
- Duplicate shipping charges
Preferred solution: Fix your deficient system.
***
Preferred solution: Full refund
PACKAGE RECEIVING
Preferred solution: Deliver product or service ordered
I don’t know how to make a return
- Lack of human beings
I have a 1968 mustang with automatic and 289 motor I am needing some parts i
Return issue
I wouldn’t order anything from this company again for ANY reason.!!!!
Preferred solution: Full refund
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I send wrong paymemt to driver 6000.