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Rockauto - Ordered wrong part

Hello, I ordered part # 16-078, but meant to order the clutch kit that included the repair sleeve from ams. What is my next step to returning the package in exchange for the correct part or if I could just order the repair sleeve with the oversized bearing seperarely. Looking forward to a speedy response as I need to get by truck repaired as soon as possible. Thanks, Josh Turner
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
4.1
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#1420826
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Rockauto - My husband and i purchased same product and i need to cancel one of the orders

No answer i need to cancel a order #99315350 for $211.93 not knowing my husband purchased them i went in an ordered them. I will try an cancel online i just was trying to stop shipment asap. Thank you Lisa Haumesser
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1420802
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Rockauto - I got my refund within 24 hours.

Thank you. After two months, I finally got my refund from RockAuto within 24 hours of submitting my complaint through pissedconsumer.com
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1420793
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Rockauto - Missing parts

No one answered. It asked for access to my microphone. Rang once no one there.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
3.6
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1420750
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Rockauto - Need help with changes

My email is not active I need to change to another account
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
Massey, Ontario
#1420695
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Rockauto - Missing part

One missing head gasket. Acdelco12589229 Order 98913961
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1420674
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RockAuto delivered the incorrect parts and their exclusively automated return process failed to calculate shipping. It was extremely exhausting to finally receive a call from the company to address the issue. They claim you can email them to request a call but it was...
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Company wrote 0 public responses to the review from Dec 11.
#1420617
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Every order I have placed has been delivered to my door for some reason this one came to my post office and they sent it back because it didn't have my Po box number on it! I need my part sent back to me at Po box 172 McNeil Ar 71752 instead of 556 front Street Mcneil...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
4.6
#1420383
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Rockauto - Having trouble placing order

Trouble using my credit. And now not sure if my order is going to be shipped
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
#1420306
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Rockauto - Awaiting paymebt

I ordered an item off the site and it got paid for now it’s saying an awaiting payment of 129 I have to pay which is wrong I already paid 80 some bucks for the fuel pump this is ridiculous and you guys have no ph number to reach you guys at I’m really upset like I never had anything like this happen to me on rock auto and my order number is 99095452 and my email address is lamartine_l@yahoo.com
Customer made 4 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
#1420131
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