RockAuto
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help given
- Great price and availability
- No real help if you have problems
User's recommendation: Not to use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConsumer awareness
- Way they do business
Preferred solution: Nothing from these people!
User's recommendation: STAY AWAY
Parts
I’m looking for my order I placed and paid for . I don’t see my orderc
Preferred solution: Deliver product or service ordered
More damage from warranty part than warranted part
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnabke to print return label
- No phone to talk
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGarantie
Preferred solution: Warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
- Discount parts
- Who knows when and if you will receive parts
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had a issu about a part that did'nt fit my car but they have already cerrected it for me
- Great company
- No way
User's recommendation: Get all your parts from Rockauto
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought a defective part
- Reason and good
- Why is so hard to get a replacement if the part you purchase is under warranty
Preferred solution: To get the part for my car and return the defective one thx
User's recommendation: Great auto parts store
778840****
- Price
- Delivery
Preferred solution: Deliver product or service ordered
CUSTOMER SERVICE ONLINE IS DECEPTIVE
User's recommendation: GO WITH GEEK PARTS AT LEAST YOU DON'T HAVE TO WORRY ABOUT RETURNWS
Next business day shipping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication
- Good quality parts for affordable prices
- No customer service - no phone number - dissmissed online
Preferred solution: Contact with someone at rockauto.com
User's recommendation: Provide the customers with live communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI returned a product and have not received my refund
- Please send me my refund
Preferred solution: Full refund
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