Rockauto - Bait and Switch, I received the wrong parts! Did not fit, and parts were not like the picture.
Bait and Switch, I received the wrong parts! Did not fit, and parts were not like the picture.
1999 MITSUBISHI ECLIPSE upper ball joints, The Ball joints were too small.
I returned the ball joints, and looks like they sent me back the same ball joints.
I called customer service; I found customer was rude and somewhat unhelpful and
The person at customer service was trying to put the blame on me for the wrong parts.
Now ROCKAUTO would not give me a refund. Why??? I want my money back so
I could use the money to purchase the correct ball joints at a different store.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
What I disliked
- Return policy for defective parts
- Refund policy for wrong part
- Misleading ad
- Refund policy for defective item
- Service they offered
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Mevotech Mk90264 Ball Joints
- Review category
- Service Centers and Repairs
You May Also Like
- "We took our 2012 Outback to Camping World in Katy TX to have an additional AC installed. Having just one AC didn't cut it. We dropped of our travel traler..."
- "There return exchange wanted me to pay for them shipping me used and opened shocks and the two rear are different. I emailed and they just keep saying the same..."
- "RV was purchased on 7-31-14 from Camping World Statesville NC for xxxxx. Unit was brought home on 8-9-2014. Immediately we started noticing some things were off on this RV...."
- "We take the 4:45 daily. The orange peels in this car have been here for 3 weeks. Metra is also spawning fruit flies. This is disgusting and I believe a..."
- "I ordered a bracelet from top hatters and the clasp was broken. I tied getting in touch with them but they haven't answered me yet. I am very..."
- "After the second year of owning the trike the air in the rear shocks kept loosing air. So the third year i took the bike apart because I wanted to..."
- "Kuester has been letting Terra Green Landscaping on Concord, NC, run in and out of the property, circle the property, blow leaves directly into the cars, etc. etc. The BBB..."
- "Good Morning, Thank you for taking the time to respond to my post on trusted advisor. I don't post ever until I have exhausted all options for customer satisfaction. I..."
- "We paid $500 for a Larson security door including installation by a contractor! This door was presented with a video of being beaten with a bat, and a crowbar with..."