Not resolved
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Bait and Switch, I received the wrong parts! Did not fit, and parts were not like the picture.

1999 MITSUBISHI ECLIPSE upper ball joints, The Ball joints were too small.

I returned the ball joints, and looks like they sent me back the same ball joints.

I called customer service; I found customer was rude and somewhat unhelpful and

The person at customer service was trying to put the blame on me for the wrong parts.

Now ROCKAUTO would not give me a refund. Why??? I want my money back so

I could use the money to purchase the correct ball joints at a different store.

This reviewer shared experience about not as described and wants this business to issue a full refund as the author lost $46. RICK4000 is overall dissatisfied with Rockauto and uploaded picture s. The most disappointing about mevotech mk90264 ball joints at Rockauto was return policy for defective parts, refund policy for wrong part and misleading ad , but reviewer liked price. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Rockauto.

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