Rockauto - Bait and Switch, I received the wrong parts! Did not fit, and parts were not like the picture.
Bait and Switch, I received the wrong parts! Did not fit, and parts were not like the picture.
1999 MITSUBISHI ECLIPSE upper ball joints, The Ball joints were too small.
I returned the ball joints, and looks like they sent me back the same ball joints.
I called customer service; I found customer was rude and somewhat unhelpful and
The person at customer service was trying to put the blame on me for the wrong parts.
Now ROCKAUTO would not give me a refund. Why??? I want my money back so
I could use the money to purchase the correct ball joints at a different store.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Return policy for defective parts
- Refund policy for wrong part
- Misleading ad
- Refund policy for defective item
- Service they offered
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Mevotech Mk90264 Ball Joints
- Review category
- Service Centers and Repairs
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