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Rockauto - Customer service suck

It said good bye before I can hit the bottom
#1358324
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Rockauto - Need to order parts

Can’t get anybody on the phone. I am not an “online” person. Can someone please call me so I can order a bunch of parts from you, for my ‘79 Corvette?
#1358258
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Rockauto - Confused

I ordered a few different parts and most of them have been shipped but one item hasn't. I tried to call customer service but live customer service isn't offered which is absolutely ridiculous because I can't get the answers im looking for on the site.
#1358023
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Ordered complete set of lights (front and rear) for a 2003 Silverado. Received the parts and discovered the right front headlight was actually a left front headlight that was in a right front box. I could clearly see that box had been opened and retaped shut before I...
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#1357739
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Rockauto - You cheated me out of my order

You took money out of my account with confirming the order you *** idiots
1.0
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1357287
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Rockauto - To see if my order came though

I have not gotten my order number yet for my email to confirm it I like to confirm the part I ordered for my car the door handle I gave you my credit card now please respond
#1357204
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Run Forest Run! These so called customer service oriented phonies are nothing but clowns! Ordered weatherstripping from them as individual pieces and after receiving from different warehouses and also paying shipping from each facility found out that they had a...
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#1356310
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Rockauto - Order not going through

I got a message when placing order that bank declined purchase and to call bank . I called bank they said merchant declined the order . I tried again and still won't go through.
#1356230
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Rockauto - 13 days to receive an oil filter

Placed an order for an oil filter on Sept 2, 2018, still havent recieved yet and today is Sept 15th
3.4
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1356180
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Rockauto - Not happy about paying for wrong return.
Rockauto - Not happy about paying for wrong return.
this is 2nd. time you sent wrong part and i had to pay return..so 3 times and your out...the last order was a replacement part for what was on car.. then have to pay for it to be returned.I DON'T THINK SO... you sent wrong part return should be on you... do you really...
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2.5
I liked
  • But then who cares when its the wrong part
I didn't like
  • Returns
  • Lack of action
#1355798
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