RockAuto
Reviews and Complaints
I give the wrong year not 1991 its for a 1995 frod f150
User's recommendation: I have nothing bad to say about rockauto they came true on every order I had
If order was placed...
Looking for my credit amount to be returned to my credit card
Preferred solution: Full refund
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Verified ReviewerTo buy a shift cable
- Fast delivery and good pricing
- Nil
Preferred solution: Shift cable to suit UR 2002 ford explorer 4.6 litre V8 T bar Auto 1050 long
User's recommendation: Yes great company to deal with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
- Great price
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping
- Rock auto is great
- Fedex shipping constant incompetence
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got half part
- Uploading the pictures same as u can send out to customers
- Uploading the pictures same as u can send out to customers
Preferred solution: 1.) Can u send me another switch? 2.) If u can't send out same like your picture, please no upload the pictures which not match what you need to send out to customer.
User's recommendation: usually we see the pictures and follow the pictures
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Durand, MichiganOrdered, but, ordered the wrong part.
User's recommendation: Rock Auto has name brand parts at a great price. I will use them in the futrue.
Radiator cap housing for jeep compass sport 2012 2.4 liter
User's recommendation: Good
Issue is resolved, my fault. I gave a old email address.
25296**** urgent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong part
- Gotta make sure you know exactly what it is yu need
Preferred solution: An exchange my two cvs for the right cv
User's recommendation: Take part off fully so you know exactly what you need to get
Damaged part
I am requesting @ replacement of part #kyb sr4472, which I was denied due to exceeding the 30 day return policy. I was not aware of the 30 day limit, and that is my problem to be sure.
The part remained in the original box unopened in my garage until my nephew was able to install it. Unfortunately, he had to have back surgery, and hasnt been able to install them.
I took them just today to Wells Automotive in Norman, Oklahoma, and Robbie told me they were damaged. I will be happy to send you pictures of exactly what the struts look like - they remain in the original box clean and and untouched.
User's recommendation: PC was able to reach out to Rock Auto and I was able to get a manufacturer warranty replacement strut. Their policy was 30 days and no refund. I ordered the part in July but was unable to install the part until October. PC was able to contact Rock Auto and the situation was resolved immediately.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Houston, TexasDidn’t receive all of my funds …………
User's recommendation: Mos definitely love you guys just a lil mishaps….
Did not get my part
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