6418 Normandy Ln, Madison, WI 53719, USA
Not resolved

TOTAL Switch and Bait Tactics. After you receive their "mail in rebate" you discover you can only use it at 15 Garbage China Corporate BS locations.

They don't advertise this at all, it's in fine print and only discoverable once you receive the "rebate card" in the mail.

Now I'm stuck with a "Credit Card" that I can only use at the mall, I don't want to Build a *** Bear or use the gift card towards a $200 T-shirt, I need to pay gas and rent.

This is not a "family business" that is a good hearted American company, it's a predatory manipulating business that just isn't there to help you once your credit card goes through. I'm just disappointed "businesses" like these are allowed to stay open and continue to take good people's hard-earned money.

Reason of review: Order processing issue.

Rockauto Pros: Will never buy from them again.

Rockauto Cons: Manipulative business, Anti-trust violations with forced tie-in arrangements.

  • no customer service
  • Rebate Coupon Fraud
  • Rebate
  • Misrepresentation
  • Predatoryoffers
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