State: Georgia Clear all filters (52 of 4052 reviews match)
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Rockauto review in Cartersville, Georgia: Beware!! If they send you wrong part YOU have to PAY to RETURN!!!

1.5
Details
I purchased a set of brakes and rotors for my car (front and back). The parts they sent were totally WRONG. They are making it MY responsibility to ship items back AT MY EXPENSE!!! There is NO way to talk to a live person to complain about this!! It's going to cost me $40 to ship this back to be able to get my money back which is complete *** I will NEVER purchase from this company again!!!!
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#1703340 Review #1703340 is a subjective opinion of poster.

Rockauto review in Atlanta, Georgia: Defective part;need a refund

Rockauto review - Defective part;need a refund
Need a refund; received a defective part. The photo is of the part I paid for.
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Review
#1673716 Review #1673716 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$289
Preferred solution
Full refund

Rockauto review in Perry, Georgia: I didn't charge anything someone else did

1.0
Details
What feedback? They have not responded. Someone used my credit card to make 5 purchases for 537.00 and didn't ask for ID. Now my account is blocked and in the hands of the fraud group I am now broke and can't buy gas or food.
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#1665911 Review #1665911 is a subjective opinion of poster.

Rockauto review in Atlanta, Georgia: Order

2.8
Details
Better telephone customer service to better serve
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#1663060 Review #1663060 is a subjective opinion of poster.

Rockauto review in Atlanta, Georgia: Incomplete order 97799496

I need to speak to somebody please!!!!!!! 404 573 8964
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#1658597 Review #1658597 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Smyrna, Georgia: When it is good it is very good, but when it is bad it is nuclear!

1.0
Details
I had this happen over 3 years ago and am not surprised that Rockauto has gotten worse. Ordered pair of cheap wipers for 2007 ford explorer. Wipers were delivered from England via federal express signature required. Thought that was odd and then realized I was charged $25 for shipping, then I determined that the wipers sent were for a right hand Kia. Contacted Rockauto and spoke with Eric (now known as Arrogant Eric) and he said it was my fault. The error was in the website. Would have costs me more to sent wipers back than they were worth. I lost over $25 for Rockauto's mistake. DO NOT USE THIS COMPANY. EVENTUALLY YOU WILL GET RIPPED OFF.
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#1651675 Review #1651675 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Smyrna, Georgia: Did not receive my package

I did not receive may tail light .even though FedEx has been notified. Supposedly they have tried to find me 3 times and Saturday they say they left it on front porch .but i was home all day and got no package .when trying to call you to let you know i was informed that you do not have a person to talk with me about this issue. Only email and computer automation..thats disappointed me greatly. I hope i do not get charged for somthing i never received.
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#1605181 Review #1605181 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Wrightsville, Georgia: I have to return a part I need to know when my money be refunded to my card

I need to know when my money will be refunded to my card
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#1586164 Review #1586164 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$253
Preferred solution
Full refund

Rockauto review in Smyrna, Georgia: Need bar code to make a return

Im trying to make a return but i need a bar code
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#1570188 Review #1570188 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

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Rockauto review in Union City, Georgia: To change my email

Yes I have tried but with no luck :
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#1523976 Review #1523976 is a subjective opinion of poster.