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Rockauto review in Chicago, Illinois: Shipping

I didn’t get to talk to anybody but I wanna know why is shipping for the part I ordered 110 dollars and the part itself is only 45 dollars makes no sense at all to pay that much for shipping
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#1669330 Review #1669330 is a subjective opinion of poster.

Rockauto review in Joliet, Illinois: Return experience SUCKS A BIG ONE

1.0
Details
no one can answer the PHONE Rockauto stupid email does not work. worst customer serviced ever
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Review
#1663979 Review #1663979 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • no phone calls

Rockauto review in Downers Grove, Illinois: Wrong part need exchange

I need to exchange parts now
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Review
#1653204 Review #1653204 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rockauto review in West Dundee, Illinois: To no avail no results; run-a-round to make it simple and blunt

I had ordered wrong part. As a result, I returned GMB#720-0020 wheel bearing & hub assembly which was part for 2010 Dodge Ram 2500 4wd 5.7.I reordered the same for 2008 dodge Ram 2500 4wd. on receipt of 2008 part I returned the 2010 part. I received email from Rockauto stating that I improperly administered their shipping policy I would like to talk to a mortal and find out what I must do to rectify the issue . Please give me direction!!!!! Thanks Dan
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Review
#1617251 Review #1617251 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Roselle, Illinois: Wrong part was shipped to my house

4.2
Details
Rockauto review - Wrong part was shipped to my house
I bought and paid for AC Delco part # 12644228P Map Sensor and got a V255 part instead need what I ordered ASAP please
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Review
#1617239 Review #1617239 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Just want what I ordered
Preferred solution
Deliver product or service ordered

Rockauto review in Chicago, Illinois: I need someone to call me

I am trying to pick up my order at R&L trucking they said that they will not release my freight until you authorize it
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Review
#1607367 Review #1607367 is a subjective opinion of poster.
Reason of review
Order processing issue

Rockauto review in Chicago, Illinois: *** this company

1.0
Details
I ordered a flywheel.they sent the wrong one and you cant return it.-FUCK THIS COMPANY. DO NOT BUY ANYTHING FROM THIS PIECE OF *** COMPANY.
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Review
#1577881 Review #1577881 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Cons
  • Big headache
Reason of review
Order processing issue

Rockauto review in Chicago, Illinois: Wrong apartment number

I got a email sent to me saying that there is a problem
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Review
#1573484 Review #1573484 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Not received

Rockauto review in Schaumburg, Illinois: Part for 2006 Chrysler 300 hemi

No one to talk to,I have a question on whether you carry a specific part for my Chrysler 300 C, it’s the grill mustache
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Review
#1538639 Review #1538639 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

Rockauto Products and Services Reviews

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Rockauto Questions

Rockauto review in Oak Lawn, Illinois: I need some help

1.0
Details
I am new at this and I’m trying to call somebody to have them help me so I can get through this much easier than it is every time I call I get a recording I’m just looking for a little help finding some parts for my car I don’t get why you can’t talk to somebody for some help or you can’t get a phone number to get a hold anybody to help you
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#1509742 Review #1509742 is a subjective opinion of poster.