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Rockauto review in Brooklyn, New York: Machezieman@gmail.con

1.0
Details
I paid $75 for overnight shipping to arrive at 10 AM and I have not received my package the order number from rock auto.com is 126535868 I want to know when rock auto is going to get the package to FedEx so they can ship it which I have already paid
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#1720797 Review #1720797 is a subjective opinion of poster.

Rockauto review in Potsdam, New York: Avoid this company at all costs!!!!!

Ordered timing chain kit. Came with no timing chain. Told to get one locally and they would adjust for it. Chain cist $80.00 locally. They offered $12.00. You peolpe are a joke. No customer service at all. No phone??????? Now i know why!!!!! They rip people off. DO NOT ORDER FROM THEM THEY WILL TAKE YOUR MONEY AND LOOK THE OTHER WAY!!!!!!!!
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#1712235 Review #1712235 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service

Rockauto review in The Bronx, New York: No bad costumer sevice

Want to speak for shipping mistake hard to do online really bad call me 631 3838034 If you can????
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#1703382 Review #1703382 is a subjective opinion of poster.

Rockauto review in Coxsackie, New York: Requiest small parts of little value NOT require signature.

4.4
Details
My $10 part is being held up for a signature. BS
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#1701923 Review #1701923 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
change signature requirements

Rockauto review in New York, New York: Sent wrong part

I ordered rear bumper brackets for a 1960 c-10 Chevy pick-up... you sent brackets for a 1955-1959. Please help me understand why?????
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#1689843 Review #1689843 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Deliver product or service ordered

Rockauto review in Hollis, New York: Core shipping charge

4.0
Details
Purchase a caliper was not aware on shipping fee to return core.this should have been disclosed before purchase was made
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#1684615 Review #1684615 is a subjective opinion of poster.

Rockauto review in Buffalo, New York: Incomplete order 97799496

I my name anthony subratee i order a pair of rotar for my dodge avenger rear the rotar is the wrong ones i need the smaller ones
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#1680698 Review #1680698 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in The Bronx, New York: Return and refund

Hey Rockauto, this is Surendra Rasul I suppose to receive a refund from you guys concerning order number 43454826. You guys were suppose to refund to card ending in 7662 but this card is not valid anymore. Can you guys refund it to the card which I use for the latest purchase. Thank you.
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#1680600 Review #1680600 is a subjective opinion of poster.

Rockauto review in New York, New York: Took my money and didn't send part

I had 120.00 on my visa card i ordered my part for 102.00 it said declined. And now my balance is 20.00 and my email states my part is pending due to no payment but you just clearly took my money so if i dont get my part i have all my documents to prove i will want my money back if u dont send my part. Thank you please respond with help.
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#1676227 Review #1676227 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

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Rockauto review in Vestal, New York: To order parts and get help

3.8
Details
I was sent the wrong part, you gave me a part (timing belt and tension pulleys) for a 5 cylinder engine instead of a 6 cylinder like I ordered for a 1994 Volvo 960. Your company should have a 800 number to call when a customer needs help.
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#1670629 Review #1670629 is a subjective opinion of poster.