State: New York City: New York Clear all filters (23 of 4052 reviews match)
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Rockauto review in New York, New York: Sent wrong part

I ordered rear bumper brackets for a 1960 c-10 Chevy pick-up... you sent brackets for a 1955-1959. Please help me understand why?????
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Review
#1689843 Review #1689843 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Deliver product or service ordered

Rockauto review in New York, New York: Took my money and didn't send part

I had 120.00 on my visa card i ordered my part for 102.00 it said declined. And now my balance is 20.00 and my email states my part is pending due to no payment but you just clearly took my money so if i dont get my part i have all my documents to prove i will want my money back if u dont send my part. Thank you please respond with help.
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Review
#1676227 Review #1676227 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in New York, New York: You sent used brake pads

I ordered brake pads and you sent used brake pads. Send me a new set
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Review
#1666527 Review #1666527 is a subjective opinion of poster.
Product
Brake Pads
Reason of review
Damaged or defective

Rockauto review in New York, New York: I need to know how I return the core

I can see on my bill that there’s a $60 charged when I purchase a power steering pump. I need to know how to return my old item in order for me to get a credit.
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Review
#1661852 Review #1661852 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Problems with payment

Rockauto review in New York, New York: Wrong part

Rockauto review - Wrong part
Rockauto review - Wrong part
Wrong plug on the new part
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Review
#1567558 Review #1567558 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Rockauto review in New York, New York: Warranty and address changes

The shocks are no longer working properly, and would like to replace them covered under my warranty. My address also changed 235 Littleton rd apt6 Chelmsford Ma,01824
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Review
#1523931 Review #1523931 is a subjective opinion of poster.

Rockauto review in New York, New York: Leaking brake caliper

Offered refund of one leaking caliper, no exact replacement to match up with caliper on other side. Can’t have two different front brake caliper
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Review
#1499518 Review #1499518 is a subjective opinion of poster.

Rockauto review in New York, New York: Pregunta sobre pieza

Necesito un catalystico para un jetta del 2000 pero necesito saber
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#1495746 Review #1495746 is a subjective opinion of poster.

Rockauto review in New York, New York: Order incomplete #104520775

1.0
Details
My order got messed up. I havent gotten the intercooler. It says delivered. I got the ac condenser but its says still pending delivery. Tracking numbers misplaced. Pretty damn near a month and you still cant figure it out. Im not taking a refund on the condenser. Your gonna give a refund for what im missing. I got evidence the boxes are in my crib. #104520775.
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Review
#1491603 Review #1491603 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

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Rockauto review in New York, New York: Running Boards

Everyone already heard from me. I got rip off of $200 bucks. As far as i am concern this requires the law to step in. Maybe the new AG can do something about these rip offs. Because that is what it will take.
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Review
#1449839 Review #1449839 is a subjective opinion of poster.
Reason of review
Problems with payment