I ordered a waterpump put it on it lasted two months before it fell apart on the inside,dont know if it caused any other damage. I was told to go online and fill out the info for return,it tells me to print out label,I have no access to a computer I am disabled and I would have to take a cab to go find a place to print this out then I would have to take a cab back home.I live off of SSI and I can't afford that.
Rock auto should Supply a return slip in with the parts when they ship them to you.I was told over the phone that's the only way I'll get my return they cannot send me a return slip. so now after doing everything I have to do it's going to cost me more than doubled my money and if I went to a parts store.
this is not right and I will go to social media Facebook every place I can because I thought RockAuto was a good place to do business with but apparently not. no I got to hope and pray that little piece that broken off the fan there is not inside my motor.
Product or Service Mentioned: Car Water Pump.
Reason of review: Return, Exchange or Cancellation Policy.