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Rockauto review in Dayton, Ohio: Problem with order

1.9
Details
Ordered part from web posting and part dicription part was incorrect
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#1730052 Review #1730052 is a subjective opinion of poster.

Rockauto review in Columbus, Ohio: Make sure you read everything

Just wondering where my refund is at
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#1712510 Review #1712510 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rockauto review in Circleville, Ohio: They sent the wrong part. I had to pay return shipping on their mistake,

1.0
Details
They changed the piston ring part number and sent plasma moly rings instead of the plain cast iron rings I ordered.
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#1701840 Review #1701840 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Columbus, Ohio: I can't complete my order

1.0
Details
Can't get to checkout to complete order
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Review
#1679763 Review #1679763 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Rockauto review in Columbus, Ohio: Check order

4.0
Details
Im not pissed I just ordered the wrong part # then wanted to talk to customer service and am pissed that I couldnt talk to someone to cancel just after ordered,Then reordered the right part # so you can help by not charging me shipping because I tried to call 5 minutes after I ordered by mistake part # was differant when I called dealer to double check.Glad I double checked but still wish I could have spoke to someone to make sure they stopped shippment and reordered the correct part# Thank you JohnMohler USA Drum co.
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#1669022 Review #1669022 is a subjective opinion of poster.

Rockauto review in Cleveland, Ohio: Parts questions

2.8
Details
You do not have the option to speak with a live person with questions
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#1668916 Review #1668916 is a subjective opinion of poster.

Rockauto review in Columbus, Ohio: Took my money

1.0
Details
I paid with my debit card and you guys deducted more than what you should have
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#1665524 Review #1665524 is a subjective opinion of poster.

Rockauto review in Cleveland, Ohio: Need to cancel an order

I need to cancel an order, I just placed!
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#1661757 Review #1661757 is a subjective opinion of poster.
Reason of review
Order processing issue

Rockauto review in Dayton, Ohio: Core return

If I order a part that has a core charge do I send my old one after I get the new one in the mail to get the core charge back?
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Review
#1657344 Review #1657344 is a subjective opinion of poster.

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

Rockauto Products and Services Reviews

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Rockauto review in Camden, Ohio: *** autos inventory wrong

1.7
Details
ordered front and rear breaks, rotors, and calipers for my VW which cockauto shows in stock then i get message that one of the parts are not in stock so i go to their customer no service site and request a similar part to replace the out of stock one, which you would think should be no problem and the next thing i know my entire order is canceled! cockautos customer no service has just cost them my business when all they had to do is exchange out of stock part with another part. I will no longer recommend this POS company to anyone ever again!
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Review
#1650557 Review #1650557 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service