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Rockauto - Warranty

I need to see if I have a warranty on a part I ordered.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 10 hours ago.
1.0
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Ease of Use
Exchange, Refund and Cancellation Policy
Warranty
#1424751
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Rockauto - Automation is terrible

II was trying to send something back to rock auto and it re-ordered all the parts that I wanted I did not want
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 12 hours ago.
#1424653
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Rockauto - I paid over 200 for my seat covers and it’s a disaster

I paid a lot for my seat covers and they don’t work
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 14 hours ago.
#1424599
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Rockauto - Thank you

i am writing to appoligize for bothering you. it was my mistake, i thought i ordered 2 rotors but i didnt. i would like to thank you for all your help in solving this issue.
Company wrote 0 public responses to the review from 14 hours ago.
#1424563
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Rockauto - Need part for nv3500 transmission for 1993 chevy 1500

not able to pull up the front bearing housing for a 1993 chevy 1500 5.7 v8 with the nv3500 5speed manual transmission.with the sleeve the holds the shifting bearing
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 14 hours ago.
#1424562
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Rockauto - Looking for a refund

I returned my part I ordered which was the wrong part! I’m looking for my refund.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 1 day ago.
1.5
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1423871
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Rockauto - I don’t have my package fedex request I call you guys

I didn’t receive my order fedex request that I call you guys with the order id I’ am very upset about my package an wish to have my funds Reimbursed
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 1 day ago.
#1423855
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Rockauto - Parts return problem

Your return won't accept my order # or my email. Order#99201581 email is thomasforeman 3226@gmail. com
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 1 day ago.
3.5
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1423481
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Rockauto - Would like to order parts

I would like to order an auto part
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
#1423196
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Rockauto - Warranty issue

Purchased KYB SR4116 shocks in July. After installation there was a noise that sound like the shocks were too long. RockAuto replaced them in September and the new shocks had the same issue. Now am unable to return for warranty replacement; can't get past the order number in order to make those arrangements. No phone number to call; the one listed for the corporate HQ do not provide customer service. Very frustrating not being able to work through a warranty issue or obtain assistance.
Company wrote 0 private or public responses to the review from 2 days ago.
1.7
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
I didn't like
  • Customer service or lack therof
  • Customer service
#1423189
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