Rating: 5 Stars Clear all filters (250 of 4052 reviews match)
Filter by rating
filters
Product:
Show
Rating:

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rockauto review: Use them, ... You need it they got it!!

4.8
Details
Rockauto is a good company. Be honest with them and they will do right by you.
View full review
1 comment
Shina
#1782129

YOU MUST BE ON THEIR PAYROLL ! Read every other review and you'll find out that they are a horrible company to do business with.

They don't have a customer service dept.

and months later won't even acknowledge that part of my order wasn't even picked up yet they still charged me . Thank God I was able to contact the credit card company to dispute the charges.

Review
#1710683 Review #1710683 is a subjective opinion of poster.
Cons
  • No customer service-nobody you can call
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Rockauto review: Great untill you get crap parts made china

4.6
Details
you need to specify country of orgination on your products so us american's do not buy crap made in a communist country. i do not support communist countries period
View full review
Review
#1706311 Review #1706311 is a subjective opinion of poster.
Pros
  • Vst range of parts
Cons
  • Misleading ad

RockAuto Service Awesome

5.0
Details
RockAuto Service Awesome
I ordered two Fiat 500C OEM gearknobs, chrome plastic domes which was cracking up, last week for my wife and my own Fiat 500C 1.4 Sport... and the parcel arrived today at my door at the tip of Africa in Cape Town! The gearknobs were OEM Mopar made in Poland, exactly where our Fiat 500Cs were built. Wow wow! AWESOME service from RockAuto as well as 101% THOROUGH and friendly communications from Daniel who emailed me pronto after each question email I bombarded him with last week. What is NOT to like about RockAuto?! :D Please keep up the EXCELLENT service I received and I will definitely recommend RockAuto to all my friends and business colleagues. Many thanks again for making my day! Hannes Thiart
View full review
Review
#1689903 Review #1689903 is a subjective opinion of poster.
Pros
  • Pricing
  • Easy to select parts
  • Customer service communications 101 percent thorough via email
Reason of review
Good customer service
Tags
  • Good Customer Service Experience
5.0
Details
Rockauto is awesome, best prices, fast and cheap shipping. I see many complaints about return shipping charges, I am pretty sure is customer's fault for not verifying properly the right part. I have order many parts and never had any problems. I have returned parts for...
View full review
Review
#1685983 Review #1685983 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Pros
  • Specs
  • Fitment info
  • User friendly website
Reason of review
Exactly as described/ advertised

Rockauto review: Trying to find all the parts I've ordered from your company

5.0
Details
Looking for order history for parts and warranty Anzie Brewer anziebrewer@icloud.com
View full review
Review
#1685147 Review #1685147 is a subjective opinion of poster.
Pros
  • Good price
Reason of review
Fair pricing

Rockauto review in San Antonio, Texas: Parts questions

5.0
Details
Rockauto review - Parts questions
Speak Spanish?, necesito este cam parte 04792060AC Dodge Avenger 2010
View full review
Review
#1683909 Review #1683909 is a subjective opinion of poster.

Rockauto review in Homestead, Florida: About an order

5.0
Details
everything is ok now. iam every please with the out come
View full review
Review
#1683348 Review #1683348 is a subjective opinion of poster.
Reason of review
Fast order processing

Rockauto review in Newark, New Jersey: Need to return parts

5.0
Details
In order the wrong part for My Jeep would like to return them for a set
View full review
Review
#1678115 Review #1678115 is a subjective opinion of poster.
Product
Rockauto Website

Rockauto review in Newark, New Jersey: Need to return parts

5.0
Details
I received two hoses but I needed a set instead of two separate ones I would like to exchange for the set
View full review
Review
#1678111 Review #1678111 is a subjective opinion of poster.

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

Rockauto Products and Services Reviews

Compare Rockauto to

Rockauto
Rockauto
879 reviews
2.5
VS
AutoZone
AutoZone
879 reviews
2.2
Compare Rockauto vs AutoZone

Latest Question

Rockauto Questions

Rockauto review: Ok I need the right part for my car

4.7
Details
I need to return. A item that was the wrong part on my car I ordered front left lower arm control. And I need the right lower arm control order number is120883050 and the part I order was GS 50113 but I need GS 50114
View full review
Review
#1672077 Review #1672077 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$65
Preferred solution
Get the right part which is gs50114