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Rock Auto lists parts for cars, but has NO IDEA what they fit or why. I found the part major auto part stores did not list, but Rock Auto did not know why they were listed. Who is the expert here? Apparently no one. NOT EVEN THE MANUFACTURER. OK. NO CUSTOMER SERVICE?...
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2.5
I liked
  • Easy to select parts
I didn't like
  • No phone
  • Too many warehouses
  • Program does not work properly
#1184978
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Rockauto - Thank You for Answering.

I was trying to get assistance in placing an order. This is the 1st. time I use your services and I'm somewhat lost. I need Shock Absorbers for: Toyota Corolla 2004 and both Catalytics for: Suzuki Grand Vitara 2006. I'll deeply appreciate your help. Thank you.
5.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Turnaround Time
Website
#1184968
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Rockauto - It was good

Had few problem. Trying to find my order.
#1184901
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Hey RockAuto EMAIL SUPPORT = *** SUPPORT= MAD CUSTOMERS This is the third and last time i will use RockAuto to purchase parts. They force you to use FedEx and each time they cannot find my address. I spent an hour for various orders to help them find the address. This...
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#1184730
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Rockauto - It was good

Just looking up my part seeing when it coming
#1184418
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Rockauto - It was good

Just been trying to fine my part for my truck
#1184404
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Rockauto - Not happy with ur service

Having a hard time too find out where is my order at
#1184175
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Rockauto - It was okay

Am looking for my order
#1183946
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Rockauto - It was good

Everything went good like service was great
#1183737
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Rockauto - It was very good.

Yes I tried to call good text message back
#1183731
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