Rockauto - 13 days to receive an oil filter
Placed an order for an oil filter on Sept 2, 2018, still havent recieved yet and today is Sept 15th
this is 2nd. time you sent wrong part and i had to pay return..so 3 times and your out...the last order was a replacement part for what was on car.. then have to pay for it to be returned.I DON'T THINK SO... you sent wrong part return should be on you... do you really...Read more
- But then who cares when its the wrong part
I didn't like
- Lack of action
Rockauto - Where is my part
Where is my part it still is not here
Ordered brakes for my Honda from RockAuto. They sent me the WRONG PARTS. I entered in my exact make and model, their computer system apparently made an error or whomever packs the boxes made an error... idk which, but the point is, I received wrong parts for my...Read more
Rockauto - I'm not pissed. Lol
Had a question and got the answer. Thanks for reaching out.
Rockauto - Can't get my accout
Cant get in my to check my order or tracking
I purchased a rebuilt Electronic Control Module (ECM) from RockAuto. Ten months later, while still under the 12 month warranty, it quit working properly . I asked for and received a replacement. Unfortunately, the replacement ECM proved to be defective right from the...Read more
I didn't like
- Extremely poor communication
Rockauto - To ask if they except snapfinance
I was approved through snap financial and i would like to know if u except it
Rockauto - Need help finding a part
Someone could answer the phone I'm trying to find a part that you don't have listed you got listed for a V6 but not a V8 can someone answer a motherfuking phone God damn idiots
Rockauto - Poor customer service
I ordered parts 2 weeks ago and they were supposed to be delivered 1 week ago, there have been no shipping updates in over a week. They do not offer phone customer service and the website is telling me to wait another 8 days to take action...this is ridiculous that I am to wait over 3 weeks for package to be missing when it missed its delivery date already!!
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