Product: Rockauto Customer Care Clear all filters (0 of 343 reviews match)
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Rockauto - Very bad customer service. Also can't talk to person instead of computer!

Yes cant talk to customers!!!!!!!
Product
Rockauto Customer Care
#1449716
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Rockauto - Wrong Parts in Box marked with Correct part Number

Then trying to fill out this form caused another level of frustration We click on Proceed and nothing happens
Product
Rockauto Customer Care
#1449269
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Rockauto - Standad Rotors instead of Drilled and Slotted in Box marked correctly

Rockauto - Standad Rotors instead of Drilled and Slotted in Box marked correctly
We received the wrong Rotors we ordered Drilled and Slotted and received Standard and now we have to wait to get the correct rotors for you to get the incorrect ones back. The rear rotors were correct now we have my Wifes car up in the air waiting for parts and we are concerned for the kids in the area. And to top this all off you have no Voice Customer Service Very disappointed.
Product
Rockauto Customer Care
#1449258
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Rockauto - Need to check on order

I placed order but you don’t show it under mikesconeyisland@gmail.com
4.0
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Value for money
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Rockauto Customer Care
#1446857
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Rockauto - Worng part

I have placed an order for a part but it was not the right one and need of a refund
Product
Rockauto Customer Care
#1446346
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Rockauto - The worst service I have ever seen.

Yes i tried for 3 days to contact
1.0
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Usability
Value for money
Warranty
Product
Rockauto Customer Care
#1444828
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Rockauto - Didn’t solve anything

How is this even customer service?
1.8
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Rockauto Customer Care
#1444597
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Rockauto - *** That you can’t call and talk to a person

Way too hard to look stuff up and to get a hold of someone not being able to talk to a person is ridiculous
Product
Rockauto Customer Care
#1444294
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Rockauto - Dered a part

Tried to call but no answer
Product
Rockauto Customer Care
#1444037
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Rockauto - Customer service

Rockauto customer sucks they will not ship a warranty part to your new address.
Product
Rockauto Customer Care
#1443863
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