Product: Rockauto Receptionist Clear all filters (6 of 6 reviews match)
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Rockauto - I need shock absorbers

I need to talk to a representative to let me know if you have the shops I needI mean shock absorbers
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Review
#1700384 Review #1700384 is a subjective opinion of poster.
Service
Rockauto Receptionist
Pros
  • So far i have no complaints
Cons
  • I would like to talk to somebody

Rockauto - Disappointed lack of customer service machines can't do it all sometimes you need human interaction to satisfy a custom order

4.4
Details
Yes I got an answering machine with no help
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#1515046 Review #1515046 is a subjective opinion of poster.
Service
Rockauto Receptionist

Rockauto in Augusta, Georgia - Can get through with the computer it's not recognizing my email

No one's available to answer my question and I needed to speak to customer service about an order that I placed through the computer and it's not allowing me to make the purchase because it does not recognize my email I've been having this email for over 15 years so I do not know what the problem is I need to go to eBay and buy on my auto parts I guess
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#1453481 Review #1453481 is a subjective opinion of poster.
Service
Rockauto Receptionist

Rockauto in Mesa, Arizona - Working on my experience(you guys seem to be great!)

I am not complaining!!!!!!!!!!!! i want to let you know what autozone and other competitors are doing when comfronted with your great prices.
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Review
#1443214 Review #1443214 is a subjective opinion of poster.
Service
Rockauto Receptionist
Reason of review
can't talk to anyone, no problems!!!!

Rockauto in Milwaukee, Wisconsin - Pissed

3.8
Details
Cannot contact a real person to communicate verbaly over the phone. Please let me talk to someone
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Review
#1421126 Review #1421126 is a subjective opinion of poster.
Service
Rockauto Receptionist
Reason of review
Poor customer service

Rockauto - Not good no answer

I talked to her receptionist the first time I called and she had no clue what was going on so no help
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Review
#1156819 Review #1156819 is a subjective opinion of poster.
Service
Rockauto Receptionist
Reason of review
Poor customer service

Contact Rockauto Customer Service

Mailing Address:
RockAuto, LLC
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

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