Product: Rockauto Shipping Service Clear all filters (129 of 129 reviews match)
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Rockauto - One word TERRIBLE!!!!!!

Placed order 4/15/18 recieved no order confirmation Rock auto immediatly charged my credit card Have been totally unable to contact Rock auto in any way Will be reporting them TODAY
1.0
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Rockauto Shipping Service
#1234503
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Rockauto - I got the wrong parts

I did not get anyone to talk to about it
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Rockauto Shipping Service
#1232346
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Rockauto - Not shipped

I ordered part #79895895 about 3weeks ago and still haven’t received my part but it’s says it’s delivered.. I reported my problem, and it told me They will not send me my part because I tried to change my shipping address back to my house instead of my place of work (where it originally was going to ship). Get back to me ASAP
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Rockauto Shipping Service
#1216239
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Rockauto - Unreceived parts .

I ordered parts paid for them on credit card i received part of them, and when i tried to get back into my account now my email dont work
1.7
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Rockauto Shipping Service
#1211224
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Rockauto - I don't have my stuff

I put in for 2 to 3 day shipping and it says I won't get my stuff till next week
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Rockauto Shipping Service
#1205891
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Rockauto - Customer service

I bought an alternator Sat paid for 2-3 day shipping it says my card will be charged when it is shipped even if it was sent Monday I had to wait 4 days not 3 and for what could be $250 worth of trash and have to wait longer to get one this is my only vehicle and now I got the part I still have to wait
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Rockauto Shipping Service
#1205758
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Rockauto - Haven't got the part at ordered

I haven't got the part I ordered I was just wondering when I was going to get it or where it was at
1.0
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Rockauto Shipping Service
#1205650
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Rockauto - Ripped off

I placed an order on Saturday my money was taken out of my account I have proof of this transaction that was taken out of my account then I read Izzy order and this time I got a confirmation so my money has been taken out of my account twice for one item
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Rockauto Shipping Service
#1205582
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Rockauto - Did not get all my parts

I ordered the Assembly of a turn signal light on a 2005 Mustang and all you sent me was a shell of a light. Call me 304 887 8678
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Rockauto Shipping Service
#1203827
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RockAuto has good prices but as soon as you order additional items all savings are gone. With exchange on the money in Canada it may actually cost you more than going to a part store. Then, they have the courier service they use...well they SUCK big time. The courier...
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Rockauto Shipping Service
#1202595
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