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Parts came damaged and they charge for return shipping even if it’s their fault, parts were damaged due to poor packaging. & then they tried saying it was our fault because we sent the item back in the same packing it came in, so they were not going to issue a refund and we had to dispute it threw our bank to get a refund.

All these people do it scam. They are cheap and either sell broken parts as new or they are out to cut costs on packaging etc to make the most money possible.

There is no customer care number by the way and nothing can be accomplished with online support unless your agreeing to return part for $35 shipping label they provide. Buyer beware.

Product or Service Mentioned: Rockauto Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 private or public responses to the review from Aug 27.
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