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Used their application guide and ordered a part. The part is not the correct one: only has 4 connection lugs and the OEM has 5.

Pointed out that the other brand item they carry , from the very same application guide, has 5 electrical contact lugs. Their response: "looks like you received the part you ordered". Yeah, the wrong part dork. Their solution was that I could return it, but I would have to pay $6 shipping.

Any other parts store that sells you the wrong part takes it back with an apology.

Not CrookAuto.com they have the worst customer service. Will never use again.

Product or Service Mentioned: Rockauto Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Nov 06, 2017.
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Anonymous
#1536510

Having the same problem with brake pads :/

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