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Ordered headlight bulbs for 4 vehicles, did not send me complete order-finally got someone to call me, he was very rude and after hearing 2-3 sarcastic comments I told him I was going to return-he then hung up on me, I returned my entire order only to get a partial refund- they still owe me $35, these guys are crooks and will be out of business soon-do not order from them, I am a 48 year old professional who has never had an issue like this in the last 15 years-I have contacted PayPal and hopefully will get resolved-if you have to use, use PayPal as I hear they have helped many others that have been taken advantage of like me

Product or Service Mentioned: Rockauto Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Full refund.

I didn't like: No customer service-nobody you can call.

Company wrote 0 private or public responses to the review from Mar 11.
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