State: Tennessee Clear all filters (51 of 4052 reviews match)
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Rockauto review in Cookeville, Tennessee: Help with order

your online wont let my transaction go thru , i never had a problem in past here . any one at rock auto there can help me Shrug
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Review
#1679086 Review #1679086 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
can you help ordering my parts

Rockauto review in Morristown, Tennessee: RETURN CHARGE

3.8
Details
first off o love this site used you for yrs and sent many people here love your magnets only had two wrong parts in the 50 ive ordered easy to return BUT THE CHARGEING FOR RETURN SHIPPING IS NOT COOL WHEN IT WAS YOUR COMPANY SENDING WRONG PART I WOULD LIKE A CREDIT
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Review
#1601919 Review #1601919 is a subjective opinion of poster.
Pros
  • Every thing
Cons
  • Bad returing fee
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Preferred solution
STORE CREDIT FOR TWO SHIPPING FEES

Rockauto review in Knoxville, Tennessee: Damaged part and package

4.2
Details
MY HOOD WAS SHIPPED AND ALL BUT WHEN I RECIEVED IT THE BOX HAD A LARGE HOLE IN IT SO THE DRIVER UNPACKED IT COMPLETELY AND FOUND TWO GOOD SIZE DENT IN THE MIDDLE OF THE HOOD. I NEED ANOTHER HOOD SHIPPED IMEDIATELY AS FAST AS POSSIBLE.
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#1601023 Review #1601023 is a subjective opinion of poster.

Rockauto review in Hixson, Tennessee: Learn from Amazon or Rockaito won't last

1.8
Details
Sent parts that were reboxed and missing parts. No more business coming from me!
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Review
#1597701 Review #1597701 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund

U suck on returns, if i get my money back never again,im telling everyone letting them know NOT TO BUY ANYTHING FROM ROCKAUTO!!!!!!

returned product havent received money yet!!!!
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Review
#1593162 Review #1593162 is a subjective opinion of poster.

Rockauto review in South Pittsburg, Tennessee: U suck on returns

1.0
Details
coustermer service sucks,dont think ill be ordering from you again
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Review
#1571949 Review #1571949 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Rockauto review in Nashville, Tennessee: Parts doesnt work

I need a part that works thank you
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Review
#1565757 Review #1565757 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Can't talk to a live person to resolve issue
Preferred solution
Let the company propose a solution

Rockauto review in Nashville, Tennessee: When will my part be get to me.

I have order part and I did not receive on Friday please check when my part will be send out tome the part order is113359715
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Review
#1565672 Review #1565672 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Knoxville, Tennessee: Customer Service

1.2
Details
There customer service doesn't exist. No matter what time you try to call them it always says that the receptionist isn't there. Just order somwhere else it's not worth it.
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Review
#1520230 Review #1520230 is a subjective opinion of poster.
Cons
  • Quality of parts and no customer service dept
Reason of review
Problem with delivery
Loss
$100000
Preferred solution
Deliver product or service ordered

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

Rockauto Products and Services Reviews

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Rockauto Questions

Rockauto review in Hendersonville, Tennessee: Questions on parts

I want to make sure it’s right part
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Review
#1505254 Review #1505254 is a subjective opinion of poster.
Reason of review
Order processing issue