State: Texas Clear all filters (141 of 4052 reviews match)
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Rockauto review in Houston, Texas: Have a second car

2.6
Details
Great selection on parts. Shipping sucks!! Shipping charges from different warehouses kill any savings plus is you "need " your car, you are screwed because FEDEX is way later than they claim. I've been waiting all day, and the part is less than 200 miles away. It won't be here for three more days.
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1 comment
Anonymous
#1787405

Fed-X just sucks period,Rock Auto dumped UPS for the cheaper rate, only ones losing is the Customer.

Review
#1725841 Review #1725841 is a subjective opinion of poster.

Rockauto review in Converse, Texas: Beware

3.2
Details
Purchases 4 O2 sensors. RA had NTK , Denso and ACDelco listed. I own Chevy truck so purchased AC's of course. 4 AC boxes arrived with 2 NTK's and 2 other AC delco boxes contained 2 Denso sensors. Returned items,BUT...Rockauto made me pay for return shipping. $16 BUCKS. NEVER AGAIN! 10 YEAR CUSTOMER GONE!
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Review
#1722388 Review #1722388 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$16
Preferred solution
Full refund

Rockauto review in Ropesville, Texas: Get a number to customer service

Give me a ph number to customer service at so I can completely finish ordering
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1 comment
Anonymous
#1781864

You will never talk to anyone they have no customer service !!

Review
#1713229 Review #1713229 is a subjective opinion of poster.
Reason of review
Order processing issue

Rockauto review in Houston, Texas: Looking for a payment

1.0
Details
Nothing I’m never using this company again!!!! No customer service no people to assist with an order. Poor performance and as a consumer I am taking my money elsewhere.
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Review
#1700172 Review #1700172 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Order processing issue

Rockauto review in Houston, Texas: Pissed off

I need to speak with an actual human being not a *** robot
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Review
#1696446 Review #1696446 is a subjective opinion of poster.

Rockauto review in Longview, Texas: Charge me the wrlng price

1.5
Details
me and my husband order a fuel pump from yall thay was 180 dollars and yall sent us the 61 dollar one and we need the differents back on the money
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Review
#1688751 Review #1688751 is a subjective opinion of poster.
Service
Rockauto Customer Care

Rockauto review in Houston, Texas: Haven’t received my part

I believe Fed ex lost my part. Pls send full refund. I will purchase part locally.
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Review
#1684978 Review #1684978 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in San Antonio, Texas: Parts questions

5.0
Details
Rockauto review - Parts questions
Speak Spanish?, necesito este cam parte 04792060AC Dodge Avenger 2010
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Review
#1683909 Review #1683909 is a subjective opinion of poster.

Rockauto review in Fort Worth, Texas: Fraud

1.0
Details
I had a charge show up on my credit card for Rock Auto who I have never heard of. I tried to call to give them a heads up in the event the product had not shipped. It appears there is not a phone number where you can speak with someone. So, I was trying to save them the bank charge back but oh well.
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Review
#1682817 Review #1682817 is a subjective opinion of poster.
Reason of review
fraud
Preferred solution
the bank is taking care of it

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

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Rockauto Questions

Rockauto review in Houston, Texas: For picture of part number ALY05761U a physical pic

Get someone on the phone
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Review
#1670205 Review #1670205 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Nn