Not resolved
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

Yes I am pretty upset. When you order something and it delivers to a wrong address in another state it would be nice to have someone help. Not you. You tell me to figure it out. The website sucks and is not easy to navigate I asked the person to help me and he hung up on me. He told me they do not have phone customer service. That’s wrong

So now I am out 92.00. My elderly mother needs her car. I will now have to find one elsware.

How can you ship something and it ends up in another state


I would like to be contacted by the company I think they owe me that much along with a refund

Product or Service Mentioned: Rockauto Shipping Service.

Reason of review: Order processing issue.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 21.
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