State: Wisconsin City: Madison Clear all filters (195 of 4052 reviews match)
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Rockauto review in Madison, Wisconsin: Missing parts

I didn't get my tie rod end in my order an stabilizer bar link my order number is 119739103
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Review
#1646278 Review #1646278 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Madison, Wisconsin: WONT LET ME CANCEL ORDER

PLACED AN ORDER FOR 3 PARTS, CANCELED WITHIN 1 MINUTE OF ORDER BECAUSE I USED WRONG CARD, CANCELED 2 PARTS BUT 1 PART SAYS PROCESSING NO LONGER ABLE TO BE CANCELED. WHAT KIND OF GARBAGE IS THIS?!?!?!
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Review
#1594894 Review #1594894 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Madison, Wisconsin: ??? On my order

Got an email an the wrong part is being shipped again
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Review
#1503296 Review #1503296 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Order processing issue

Rockauto review in Madison, Wisconsin: If I let you know the Vin number can you tell me the rear catalytic converter that I need

4.2
Details
I don’t know which rear catalytic converter it needs if I give you the Vin number can you tell me which one?
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Review
#1473473 Review #1473473 is a subjective opinion of poster.

Rockauto - Auto Part Review from Madison, Wisconsin

I purchased a harmonic balencer for a 2005 Explorer 6 cyl. it says it will fit ur vehicle on Dec.26 got it after 1st of Jan.magnetic gear looked differnt but remind u its supposed to work I put pully on the vehicle would not start I pushed it into shop I put on new crank shaft sensor still would not start I wanted to exchange it for another one I seen that looked like the right one but they red flagged it because I installed it my *** is put old one back on even serpintien pully separated from pulley it would still run I would gladley pay the differance now Im gonna eat the 79 dollars for pully that didn't work plus a 20 dollar sensor from Napa NOW U KNOW WHY THEY DONT HAVE A CUSTOMER SERVICE POS OF A COMPANY
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Review
#1451889 Review #1451889 is a subjective opinion of poster.
Product
Auto Part
Reason of review
Not as described/ advertised
Loss
$79
Preferred solution
Let the company propose a solution

Rockauto review in Madison, Wisconsin: The worst service I have ever seen.

1.0
Details
Yes i tried for 3 days to contact
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Review
#1444828 Review #1444828 is a subjective opinion of poster.
Service
Rockauto Customer Care
Reason of review
Poor customer service

Rockauto review in Madison, Wisconsin: Order on 12/21 still not arrived.

order 99924909 how do I track shipping?
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Review
#1444551 Review #1444551 is a subjective opinion of poster.
Service
Rockauto Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Rockauto review in Madison, Wisconsin: Damaged muffler, shipped bare, no box

2.9
Details
Yep, title explains it all. Ordered more exhaust parts through an ebay seller, which were properly boxed, un damaged. So dont buy big parts from rock auto, e Se they may choose not to box, and damage them by not protecting the item with boxing or heavy wrap.
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Review
#1439786 Review #1439786 is a subjective opinion of poster.

Rockauto review in Madison, Wisconsin: Strut assembly for 2012 ford f150 fx4

Im just want to know if the strut assembly Im trying to order is the correct one.....
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Review
#1438862 Review #1438862 is a subjective opinion of poster.
Reason of review
Good customer service

Contact Rockauto Customer Service

Website:
Mailing Address:
6418 Normandy Lane, Suite 100
Madison, Wisconsin 53719
United States
Phone:
(608) 661-1376
All Rockauto Contacts

Rockauto Products and Services Reviews

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Rockauto Questions

Rockauto review in Madison, Wisconsin: Double charged To my bank account

1.0
Details
You guys double charged my account and it happened on 12-28-18 and I have tried to call twice and sent an email
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Review
#1435002 Review #1435002 is a subjective opinion of poster.
Service
Rockauto Customer Care