I ordered a new AC Compressor that RockAuto stated "May Looks different but will work the same as OEM" Well I received the part and it does not fit or work the same.I called them and they were very condescending and unwilling to admit their foot notes that caused us to order were in-correct.
They wanted us to pay shipping both ways for their mistake. Their customer service after the sale is the worst I have ever experienced.
One may think you are getting a better deal but after you pay shipping both ways for their mistake...not a good deal at all just bad service from a bad company that does not stand behind their mistake and make it right.STAY AWAY!!!!
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Miss leading ads
- Reason of review:
- mis lead
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Diesel Kiki Dkv14G Auto Ac Compressor
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- " I purchased the MOOG 81045 rear coil springs for my 06’ T4R V6 4.0L. I had my mechanic installed the spring but as soon as I drive of..."
- "Shipping has always been a problem with them. They don't package things well enough to avoid damage. The latest pile of project parts I bought had such a problem. I..."
- "Return policy has a restocking fee. I'm out of $17.25 It's the priciple that I'm upset about. Don't sell a product calling it a chip for $75, when in reality..."
- "For over a month and a half at my home in Charlotte, NC , USIC has been sitting in the parking area for hours, sometimes never getting out of trucks,..."
- "I received a top I ordered with a black spot on the back. I filed for a return on their website and uploaded pictures asked. they offered me 20% and..."
- "We just returned from an adults get away at this fabulous all inclusive resort. We loved our room, which had an amazing ocean view and was recently renovated. Very clean..."
- "I bought woodworking plans from an online retailer called TheGeekPub.What I received was a bunch of stolen plans! Plans they downloaded from reputable websites and then bundled without permission into a..."
- "Purchased an awesome Sith Code shirt from them and what i got was faded garbage. I emailed them about it and they said they could help me and i never..."
- "I buy pretzels from here all of the time. This is what my sister always wants for Christmas. We pretty much love them. I just bought a basket..."