Ordered transmission banner kit for 99 Honda Accord 4cyl.
They sent me not once but twice the kit for a V6.Car was down for about one month.
A gentleman with service said send the kit back again and order this different kit they had. Waited 2 weeks for money to be credited to my account waited 6days for other kit. Kit they sent me was only gasket overhaul kit with no friction plates. Now I,m screwed and so is my daughters Accord.
They won't send me the clutches even after offering to pay for them.
They want to do the ship and wait again.VERY UPSET
This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Rockauto. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Rockauto.
Check out the best and the worst companies in Equipment category for more informed decision or compare Rockauto to other companies on our site.